Oops! It appears that you have disabled your Javascript. In order for you to see this page as it is meant to appear, we ask that you please re-enable your Javascript!

Good Contents Are Everywhere, But Here, We Deliver The Best of The Best.Please Hold on!
A8 Wedgwood Road, Bicester OX26 4UL 01869 866 432

Malware Removal

Modern malware infects personal computers, tablets, and smartphones.

Malware Removal

In 2017 were reported almost 40 million monthly malware attacks in the UK alone. It shows that anyone can become the victim of a malware attack. Malware attacks can take place via web browsers, received email, social network engagements, instant messaging via various communications platforms including GSM, and all sorts of downloaded files, from websites and torrent feeds. Protecting your computers and personal devices from malware requires not just own vigilance but also professional help in form of software and tools specially designed to keep your devices safe and secure.

No Fix
No Fee
Same Day
Repair
Pay by
Credit & Debit Card
Free
Diagnostic
Home Delivery
Service
Fixed
Pricing

Malware Removal

In 2017 were reported almost 40 million monthly malware attacks in the UK alone. It shows that anyone can become the victim of a malware attack. Malware attacks can take place via web browsers, received email, social network engagements, instant messaging via various communications platforms including GSM, and all sorts of downloaded files, from websites and torrent feeds. Protecting your computers and personal devices from malware requires not just own vigilance but also professional help in form of software and tools specially designed to keep your devices safe and secure.

What is malware?

The word malware is a neologism composed of two other words: malicious and software. Malware refers to all programs, software, apps and process designed to damage computers and collects user data.


In some sense, the computer virus was one of the earliest types of malware, just that it was aimed at infecting and destroying data, rather than collecting and locking it, to release it for money. In fact, early viruses were written and distributed online only to show off the programmer’s skills, but because viruses were the first types of programs acting like malware, we retained antivirus name for software designed to protect computers against modern malware.


The modern malware is disguised as a valuable software of some sort, but once installed on your computer it turns rogue and starts sending personal and financial data to third parties. Malware can also install additionally hidden bits of software with the aim of further monetising the control of your computer.


Types of modern malware

There are many types of malware lurking online. For example, computer trojans infect computers to collect private user information. Spyware codes are designed to focus on the way you use your computer, by tracking your web-browsing habits. Keyloggers and other similar spyware tools record the keystrokes you type, hoping to find out your passwords, while bot software is designed to give access to the bot-owner to your computer, access which can be sold to those interested in causing DDoS attacks, bitcoin mining, or even distributing spam.


However, the most dangerous type of malware to date is called ransomware, which is, in fact, a new type of software and user data encryption software, which releases the data back to the owner only for hefty ransomware. If ransomware hits your computer, all your files have been encrypted, and even if you manage to remove the ransomware, your data will remain encrypted.


How to stay protected online?

That is why, our Malware protection team here at the IT Hub puts the accent on preventive solutions, seeking to protect and prevent, rather than spending days to recover lost data while losing business and customs. Our team employs the most robust anti-malware security suites, designed to expand your protection with efficient spam filtering and online browsing control.


Our antimalware software is designed to work alongside the antivirus protection by acting as an added security against all kinds of online threats, including ransomware. But, it is not sufficient to rely on your antimalware protection, but you also must have a proactive and stay safe and familiar sense approach, such as password protect your computer in the office, and never give strangers access to your computer, laptop or any devices you own.


If being infected with malware is one of the threats your business is faced with every day, we recommend you implement these following five ways to keep malware away from your company:


1. Keep your computer updated to the latest version

Big software developers such as Android, Apple, and Microsoft routinely update their operating systems and software to make sure exploits and bugs are removed and mitigate the risks of users being exploited by hackers.


2. Avoid clicking on links or opening attachments received via emails

There is a common sense rule which says, if you do not recognise the sender of an email, do not open the attachment or click on any links. However, most scammers can mask emails and make them look like coming from DHL, or other courier agencies, and rename the attachments as you postage invoice, which is a regular occurrence in medium to large businesses as we all send and receive parcels.  Outlook is still exposed to this type of scam, but if your email provider is Google, you can rest assured that everything is pre-filtered in advance. That being said, contact us today to learn how to move your business from old legacy email software such as outlook and exchange to Google business in the cloud. 


3. Always backup your computers in the cloud

Research shows that twenty-nine per cent of computer users have no protection from calamities and don’t know how or where to back up their data. Backing up your data can be done on external hard drives, or online, in the cloud. Here at the IT Hub, we recommend our clients to use Google drive business services, to ensure that all critical files are continually backed up in the cloud.


4. Use a pop-up blocker

Most malware infections happen via web browsers. Internet Explorer remains the most vulnerable browser to date, so make sure you use Google Chrome or Mozilla Firefox as not all preinstalled web browsers have the ability to stop pop-up and malware injections. Moreover, both Google Chrome and Mozilla Firefox browsers allow you to install third-party add-ons recognised for their efficiency in spotting and blocking malware-infected websites.


5. Have an expert on speed dial

If all the directions provided above sound too complicated for you, or you fear that not all employees might abide by them, give us a call today and have the IT Hub specialists do what they do best. Keep you safe and protected, so you can focus on what you do best; grow your business and keep your customers happy.

Free Quote

Google Reviews

Salzer Guerro
16:26 07 Nov 18
Excellent computer support if you run a store in Bicester Village and need computer assistance. However, beyond their expertise in networks and computer repairs, the thing that impressed us the most about IT Hub Bicester is their unified billing system which includes all services, licensing, and hardware under the same roof.read more
McGinley Fortunato
19:59 24 Oct 18
It is so comforting to know that we have the IT Hub Bicester taking care of our computers in Bicester Village. Jordan, in particular, has taken outstanding care of us. We now have a maintenance contract with them, but whenever we have an issue, Jordan is always prompt to the cause. Courteous, polite, and very knowledgeable, Jordan has become our IT guardian angel. Very professional and great to know if you run a shop in Bicester Village and need IT support.read more
Katy R Manley
20:35 17 Oct 18
Found out of the IT Hub Bicester after they've responded to our emergency call within 20 minutes. Unheard of at that time, we couldn't believe that they've solved all our IT issues the same day. But more impressive was them taking time to explain and educate us regarding what we did wrong and what happened. Now, the IT Hub Bicester has our office in a training regimen. Sandeep and the team help educate all of our guys in the office, about ransomware, malware, phishing emails and much more. One a monthly contract with them and couldn't be happier than this. Thank you IT Hub Bicester team, we appreciate all the help, expertise and patience!read more
Carlos Lorene
19:07 26 Sep 18
We had some network issues and grew tired of having our previous IT team coming to check for problems twice a day. After three weeks of misery, and payments for callouts and hours of support for something they've never fixed, blaming it on the weather, on the neighbours, on the provider, we've been referred to the IT Hub Bicester. The business partner that told us about them had only good things to say so decided to give them a try. It all started with a free assessment, and after 3 hours of IT consultancy they've found the issues (yes, quite a few) and suggested a detailed resolution. Surprising is that for the first time we all understood what was wrong and what was needed to repair. Eric used a simple language we understood. We agree to have the job done, and next day Eric returned with the necessary gear to perform the changes. Six hours later we had the line online, working like magic. Since then Eric has become our account manager with the IT Hub Bicester, and we would not change him for anything in the world!read more
Angela Moxley
05:38 20 Sep 18
Our office in Bicester Village uses Bicester IT Hub for network support. We used to send an engineer from France when the network was going down or when the front desk computers were having problems. However, we were lucky to find the IT Hub in Bicester one day when our network engineer was not available. They've fixed the problem in 30 minutes and since our Bicester office has a monthly maintenance contract. They perform preventative maintenance tasks, ensuring all computers are up to date, free from viruses, trojans and hardware problems. The engineers might change, depending on the job or the day, but all of them are very friendly and a pleasure to work with. Another benefit is their 24/7 IT Support feature that comes in handy when we have stock takes or other similar situations. Anyway, if you need outsourcing IT Support for Bicester Village, you must give the IT Hub a call. Save money, have your IT problems solved the same day. Highly recommended!read more
Marcus Anderson
21:01 10 Sep 18
With over 20 years of practice, we've seen them all. As a procurement company of IT services for small to medium businesses, we've dealt with some great and poor partners alike. However, our partnership with the IT Hub in Bicester is second to none, and after so many positive reviews from our clients, we've also decided to give them a try. For us, having different IT services with various companies, it was always hard to keep track of who does what and when. But these guys put all our services under one roof and provide us with a complete IT support package, suited to our custom needs. There are numerous IT support specialists based on the outskirts of Bicester, all aiming to provide IT support to businesses across Oxfordshire, Aylesbury, Banbury and Thames Valley. And yet, Bicester IT Hub has become our favourite company to deal with, not only for their knowledge but also easiness to work with.read more
Diana Glennie
19:53 03 Sep 18
We highly recommend Bicester IT Hub for any kind of IT support requirements your business might have. Their response rate is impressive, and the quality of their service is outstanding. Two engineers collected our faulty computers on Friday evening and delivered them back fully functional on Monday morning, 7 AM. By 9 AM we have the whole office back on track and fully operational. First class work at a fraction of the prices we used to pay before. Thank you, we'll definitely call you again!read more
Alexandr Ionow
23:11 12 Aug 18
Update 10-06-2018 finally all our data is now safe in the cloud!!! The massive scare we've gone through after that virus locked all our data asking for Bitcoin payment is gone thanks to the IT Hub Bicester team. Glen and Alex managed to recover all the data and save it to Google cloud. Moreover, we now access and work with our emails and documents directly via Google with no need for Microsoft exchange server for emails (and administration fees) even Microsoft Office licences for 31 computers we have in the office. Can't believe we are now saving lots of money while being much more secure.read more
Cecil Markus
06:42 30 Jul 18
Thank you for your excellent service, we appreciate it very much. The IT Hub fixed our network in a couple of hours, not sure what was wrong but they've changed some of the boxes, and everything went back online. Excellent and amicable service, amazingly fast, cost-effective with real results. Will call them again.read more
Trisha Escobar
01:42 21 Jul 18
So lucky to have found these guys. Whether you are an existing established business or a small business just starting up, our recommendation goes with the IT Hub Bicester. These guys are here to help, no doubt about it. We've tried a lot of IT support providers in Oxfordshire and have found that most of them deal with single aspects of our IT requirements. With the IT Hub, we have everything under the same umbrella. They serve our domain hosting needs, maintain and monitor our voice over the internet calls, do our SEO and website design, all while running remote PC maintenance and keeping an eye on our busy servers. Give them a call, you'll love working with them.read more
Katie Witkowski
03:15 09 Jul 18
One of our office ladies lost or deleted some critical data from a USB Drive. Nobody had an idea how to get these back. Thankfully it was the IT Hub Bicester that came to the rescue! Less than 10 minutes after our call for help, Jack, one of their engineers arrived on site. Not only he was able to recover all the data, but he was also super pleasant and delightful to talk to! Jack, if you read this thank you so much for such the fantastic job, your number is now stuck to all monitors in the office.read more
Hughes Wells
23:20 03 Jul 18
Highly efficient service! Had a power failure and our Apple server and a few other systems refused to boot back. It was Friday evening 5.30PM with our IT support company not picking up. In desperation went online and found the IT Hub with excellent reviews. Reluctantly gave them a call. What a find this was! All systems were fixed over the, and the bill was the most modest of any IT support jobs we have so far experienced. The support and advice were impressive. The team is full of professionalism and honesty and we use them now. Highly recommended!read more
See All Reviews Write a review

What is malware?

The word malware is a neologism composed of two other words: malicious and software. Malware refers to all programs, software, apps and process designed to damage computers and collects user data.


In some sense, the computer virus was one of the earliest types of malware, just that it was aimed at infecting and destroying data, rather than collecting and locking it, to release it for money. In fact, early viruses were written and distributed online only to show off the programmer’s skills, but because viruses were the first types of programs acting like malware, we retained antivirus name for software designed to protect computers against modern malware.


The modern malware is disguised as a valuable software of some sort, but once installed on your computer it turns rogue and starts sending personal and financial data to third parties. Malware can also install additionally hidden bits of software with the aim of further monetising the control of your computer.


Types of modern malware

There are many types of malware lurking online. For example, computer trojans infect computers to collect private user information. Spyware codes are designed to focus on the way you use your computer, by tracking your web-browsing habits. Keyloggers and other similar spyware tools record the keystrokes you type, hoping to find out your passwords, while bot software is designed to give access to the bot-owner to your computer, access which can be sold to those interested in causing DDoS attacks, bitcoin mining, or even distributing spam.


However, the most dangerous type of malware to date is called ransomware, which is, in fact, a new type of software and user data encryption software, which releases the data back to the owner only for hefty ransomware. If ransomware hits your computer, all your files have been encrypted, and even if you manage to remove the ransomware, your data will remain encrypted.


How to stay protected online?

That is why, our Malware protection team here at the IT Hub puts the accent on preventive solutions, seeking to protect and prevent, rather than spending days to recover lost data while losing business and customs. Our team employs the most robust anti-malware security suites, designed to expand your protection with efficient spam filtering and online browsing control.


Our antimalware software is designed to work alongside the antivirus protection by acting as an added security against all kinds of online threats, including ransomware. But, it is not sufficient to rely on your antimalware protection, but you also must have a proactive and stay safe and familiar sense approach, such as password protect your computer in the office, and never give strangers access to your computer, laptop or any devices you own.


If being infected with malware is one of the threats your business is faced with every day, we recommend you implement these following five ways to keep malware away from your company:


1. Keep your computer updated to the latest version

Big software developers such as Android, Apple, and Microsoft routinely update their operating systems and software to make sure exploits and bugs are removed and mitigate the risks of users being exploited by hackers.


2. Avoid clicking on links or opening attachments received via emails

There is a common sense rule which says, if you do not recognise the sender of an email, do not open the attachment or click on any links. However, most scammers can mask emails and make them look like coming from DHL, or other courier agencies, and rename the attachments as you postage invoice, which is a regular occurrence in medium to large businesses as we all send and receive parcels.  Outlook is still exposed to this type of scam, but if your email provider is Google, you can rest assured that everything is pre-filtered in advance. That being said, contact us today to learn how to move your business from old legacy email software such as outlook and exchange to Google business in the cloud. 


3. Always backup your computers in the cloud

Research shows that twenty-nine per cent of computer users have no protection from calamities and don’t know how or where to back up their data. Backing up your data can be done on external hard drives, or online, in the cloud. Here at the IT Hub, we recommend our clients to use Google drive business services, to ensure that all critical files are continually backed up in the cloud.


4. Use a pop-up blocker

Most malware infections happen via web browsers. Internet Explorer remains the most vulnerable browser to date, so make sure you use Google Chrome or Mozilla Firefox as not all preinstalled web browsers have the ability to stop pop-up and malware injections. Moreover, both Google Chrome and Mozilla Firefox browsers allow you to install third-party add-ons recognised for their efficiency in spotting and blocking malware-infected websites.


5. Have an expert on speed dial

If all the directions provided above sound too complicated for you, or you fear that not all employees might abide by them, give us a call today and have the IT Hub specialists do what they do best. Keep you safe and protected, so you can focus on what you do best; grow your business and keep your customers happy.

Malware removal

Our antimalware software is designed to work alongside the antivirus protection by acting as an added security against all kinds of online threats, including ransomware.