Case Study - Tod's

Solve random server crashes and problems with the in-store video advertising infrastructure

Case Study Tod's

Solve random server crashes and problems with the in-store video advertising infrastructure

The Challenge

Random server crashes and problems with the in-store video advertising infrastructure has forced TOD’s Italy IT department to locate a reliable local IT provider that could diagnose and resolve the problems.

The Solution

A dedicated hardware IT engineer from the IT Hub was sent to diagnose the problem. The server diagnostics pointed to the need of PSU and four GPU’s replacements, which were completed the same day, with minimal disruption.

The Benefits

With IT Hub’s response time of 10 minutes and problem resolution on the same day, when compared with the costs the business would have incurred by sending an IT engineer from Italy for two day, accommodation, travel, food and downtime, has made us TOD’s Bicester Village number one choice for all their on-site IT needs.

The Challenge

Random server crashes and problems with the in-store video advertising infrastructure has forced TOD’s Italy IT department to locate a reliable local IT provider that could diagnose and resolve the problems.

The Solution

A dedicated hardware IT engineer from the IT Hub was sent to diagnose the problem. The server diagnostics pointed to the need of PSU and four GPU’s replacements, which were completed the same day, with minimal disruption.

The Benefits

With IT Hub’s response time of 10 minutes and problem resolution on the same day, when compared with the costs the business would have incurred by sending an IT engineer from Italy for two day, accommodation, travel, food and downtime, has made us TOD’s Bicester Village number one choice for all their on-site IT needs.

Your local IT support experts on standby

Actively delivering dedicated local IT support services for Bicester Village shops in just five minutes after the initial call.