Case Study - Tod's
Case Study Tod's
Solve random server crashes and problems with the in-store video advertising infrastructure
The Challenge
Random server crashes and problems with the in-store video advertising infrastructure has forced TOD’s Italy IT department to locate a reliable local IT provider that could diagnose and resolve the problems.
The Solution
A dedicated hardware IT engineer from the IT Hub was sent to diagnose the problem. The server diagnostics pointed to the need of PSU and four GPU’s replacements, which were completed the same day, with minimal disruption.
The Benefits
With IT Hub’s response time of 10 minutes and problem resolution on the same day, when compared with the costs the business would have incurred by sending an IT engineer from Italy for two day, accommodation, travel, food and downtime, has made us TOD’s Bicester Village number one choice for all their on-site IT needs.
The Challenge
Random server crashes and problems with the in-store video advertising infrastructure has forced TOD’s Italy IT department to locate a reliable local IT provider that could diagnose and resolve the problems.
The Solution
A dedicated hardware IT engineer from the IT Hub was sent to diagnose the problem. The server diagnostics pointed to the need of PSU and four GPU’s replacements, which were completed the same day, with minimal disruption.
The Benefits
With IT Hub’s response time of 10 minutes and problem resolution on the same day, when compared with the costs the business would have incurred by sending an IT engineer from Italy for two day, accommodation, travel, food and downtime, has made us TOD’s Bicester Village number one choice for all their on-site IT needs.
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